Logistics Account Manager

Atlanta, GA, GA

Full Time

Logistics

Mid Level

As our Logistics Account Manager, you will cultivate and grow our logistics' customer relationships leveraging our metals marketplace. While Reibus has made tremendous inroads with its customers, continuing to expand upon our specialized brokerage will be essential to completing the holistic Reibus offering. This is a great opportunity for an experienced logistics sales representative to be a part of a unique, tech-driven, and specialized brokerage as we build a global transportation solution for metals and more. You'll work closely with your teammates, the Director of Logistics and VP of Sales, to determine where the greatest market opportunities exist and execute your vision in collaboration with carrier sales. If you thrive in a fast-paced environment and demonstrating value to customers is your specialty, we want to speak with you!

;WHAT YOU'LL DO ;

Build and maintain relationships with customers through daily account management activities and proactive assessment of partnership opportunities.
Efficiently manage inquiries and requests from customers, ensuring they receive services that are within their budget and meet their needs.
Identify upsell, cross-sell, and renewal opportunities and communicate with the sales team regularly.
Help determine pricing schedules for quotes, promotions, and negotiations. When needed; work in conjunction with Sales Director and Logistics Account Executive to create customer specific pricing.
Meet regularly with other team members to discuss progress and find new ways to improve business.
Prepare for and participate in regular customer business reviews in coordination with logistics sales team.
Generate progress reports for clients and senior leaders within the organization.
Embody Reibus values and build trust with our customer network and carrier partners ensuring that we uphold our commitment to service to them.

;WHAT YOU'LL BRING ;

Customer focus: Resolute focus on needs of the customer above all. Views problems through the customer's lens first, basing decisions and prioritization around their needs.
Strategic Thinking: Ability to leverage customer relationships and customer needs to create value for all parties involved
Drive and follow-through: Strong bias to action, organization, and learning, especially when faced with unique challenges and opportunities
Agility: Resourceful, resilient, and proactive in fast-paced environments. Able to seamlessly alternate between various tasks and roll with the punches when things change.
Collaboration: Assertive with humility - able to lead change in a positive way, and always professional under pressure whether engaging with clients or colleagues.

;IDEAL BACKGROUND ;

1-3 years in Logistics Sales or Account Management Preferred
Self-motivated individual with proven issue resolution skills
Ability to thrive in a fast-paced environment and meet performance metrics
Strong attention to detail and proven ability to multitask
Excellent communication and interpersonal skills, both written and verbal
Competitive spirit that drives you to be the best
Bachelor's degree preferred

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